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Actually, it turned out that the complaints coming from Linux users about Flash being used in Wufoo in the early prototype was disproportionate to the future de
by unfoldedorigami 17y ago
Actually, it turned out that the complaints coming from Linux users about Flash being used in Wufoo in the early prototype was disproportionate to the future demographics of our actual customers and so it honestly didn't make any difference in terms of our revenue today based on our current application usage. I think Linux users account for less than 2% of our user base.
In retrospect, a good number of those complaints came from Reddit users when we were just getting out the door. Our startup was only a few weeks old then and I have to say that the feedback felt overwhelming.
In the end, the decision to remove Flash in the builder was a good one because it resulted in a much simpler interface that was easier to use, but to say that it should have been obvious or that it really mattered, would be overstating it.
- omouse 17y agoThen the Wufoo example is mistated in the blog. The feedback was useful for deciding on interface changes but not useful for deciding on platform/technology changes which is what it seems to imply. So I'll change what I said...It shouldn't have taken you more than 5 min to realize that GNU/Linux users wouldn't have been a huge percentage of your users and you could have gotten away with ignoring their advice on Flash/Javascript. It's a good case against releasing early and asking for feedback...you have no idea if the market segment using your product is the one you will be targetting in a few months.
- ntoshev 17y agoSo the conclusion you think is obvious changes after you get more data, but you still think the data are not important for reaching that conclusion?