But they make a point to allow you to book the same individual (or Professional in Handy parlance). https://www.handy.com/help#/315d90/a4db36/19c48c https://ww

But they make a point to allow you to book the same individual (or Professional in Handy parlance). https://www.handy.com/help#/315d90/a4db36/19c48c https://www.handy.com/help#/315d90/a4db36/19c48c If they let you book a Pro and that Pro cannot make it on late notice, it is absurd to charge a late notice cancellation fee. At least Amex is great about not giving a shit about awful TOS. If you screw your customers over and accept Amex you'll soon find out that you won't be getting paid.