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I checked the TOS and they do not guarantee the same individual.
by robotresearcher 11y ago
I checked the TOS and they do not guarantee the same individual.
- jonknee 11y agoBut they make a point to allow you to book the same individual (or Professional in Handy parlance). https://www.handy.com/help#/315d90/a4db36/19c48c https://www.handy.com/help#/315d90/a4db36/19c48c If they let you book a Pro and that Pro cannot make it on late notice, it is absurd to charge a late notice cancellation fee. At least Amex is great about not giving a shit about awful TOS. If you screw your customers over and accept Amex you'll soon find out that you won't be getting paid.
- robotresearcher 11y agoNo kidding about Amex. OP said they "did a chargeback for every dollar we ever spent with [Handy]". Wow.