The point is that it gives you an opportunity to better understand someone else's subjective experiencing. That can be an enriching experience whether you rela

The point is that it gives you an opportunity to better understand someone else's subjective experiencing. That can be an enriching experience whether you relate to it or not. If you do relate to it, it might be comforting to know that you're not alone. If not, it might help you be more empathetic toward others. At the very least, it is interesting to many people to understand how others see the world. Regarding eye contact and such, there is no officially mandated normal amount, but there are certainly social norms, which some people are able to follow much more instinctively than others. That said, I agree that a large part of the issue can be that people with social anxiety, or just insecurity, tend to worry about it more than others.