> There were so many things that I didn't know that I didn't know. I think that puts it very well. It's not just what people know they don't know, it's what t

> There were so many things that I didn't know that I didn't know. I think that puts it very well. It's not just what people know they don't know, it's what they don't know they don't know. That's where it really hits them.