Just because you do a lot of good does not mean you can just get off with a lot of bad. Their customer service is horrible and they don't deal with issues such

Just because you do a lot of good does not mean you can just get off with a lot of bad. Their customer service is horrible and they don't deal with issues such as this the proper way. I agree with you, they've done a ton to democratize banking. What good is all that if you lose all the money they've allowed you to make because they have poor customer service practices?