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Companies as large as TalkTalk should have a process in place for contacting their customers in exactly these kind of situations. They shouldn't be waiting unti

Companies as large as TalkTalk should have a process in place for contacting their customers in exactly these kind of situations. They shouldn't be waiting until an event occurs and then going, "oh right, er, how do we tell everyone?"

test1235 11y ago
... but you know, that's expensive. Shareholders don't care about money being wasted on security and precautions. After all, you only really need to wear seatbelts if you crash. Also, as a customer on my parents behalf, I've not received any communications either.