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But those are physical products and these are virtual services. In the user's mind there is (or starting to be?) a huge distinction between the two. I am not
by ohashi 17y ago
But those are physical products and these are virtual services. In the user's mind there is (or starting to be?) a huge distinction between the two. I am not saying it's right or wrong, but would you agree you see a distinction?
- potatolicious 17y ago"In the user's mind there is (or starting to be?) a huge distinction between the two." Actually, I'd venture to say that the distinction between the two is shrinking, and will continue to do so in the future.
- ohashi 17y agoWhy do you think that?
- jackowayed 17y agoBecause if you go back, say, 20 years, no one would pay anything that wasn't physical. It just didn't make sense to people back then. There was no reason to. Now computers are so ubiquitous and powerful that people pay for "virtual" things all the time. They pay to download that song off of iTunes. They pay to download that iPhone app. Hell, they pay for "land" in Second Life and "money" in Farmville.
- ohashi 17y agoThat doesn't mean they see real products and virtual products as equal. It is simply acknowledging that virtual products exist.
- jackowayed 17y agoI wasn't saying they see them as equal. I'm saying they see them as more equal than they did when virtual products were seen as totally worthless.
- ohashi 17y agoI see your point, I would counter that users almost expect everything for free these days and getting them to pay is harder than it was before, but easier than originally?