A real employee ID could at least be verified. > The barrier to entry to become a Verizon employee is lower than the barrier to obtaining this info should be.

A real employee ID could at least be verified. > The barrier to entry to become a Verizon employee is lower than the barrier to obtaining this info should be. The problem with this approach is that it leaves a pretty clear trail. At best you need to hand the customer info off to someone else with no obvious ties and claim you were social-engineered in giving up your employee id. Also you can really only do this once.