It's very overblown, I got a Nexus One and the complaints on the forums were there before the phone was even out. Granted there are some specific serious issue

It's very overblown, I got a Nexus One and the complaints on the forums were there before the phone was even out. Granted there are some specific serious issues that need to be taken care of with support (of which none I've seen on the forums), but the majority of problems and complaints can be easily solved by simply reading. While I agree and think google should have good customer service all around, in my experience the nexus one works just as it should and are many videos from google detailing its features.