4 ms·

Tesla has no other choice than to offer the best customer experience - otherwise they wouldn't stand a chance on the market as a new player. The question is how

• toomuchtodo 11y ago
  At 25% margins, they can afford to keep it up long enough.
  • recursive 11y ago
    Is that high or low?
    • toomuchtodo 11y ago
      Pretty high for a car company (typical margins are under 10%). http://www.statista.com/statistics/280346/ebit-margin-of-the-leading-car-manufacturers/ http://www.statista.com/statistics/280346/ebit-margin-of-the... http://marketrealist.com/2015/02/intense-competition-leads-low-profit-margins-automakers/ http://marketrealist.com/2015/02/intense-competition-leads-l...
• calinet6 11y ago
  This is really the wrong question. Offering the best customer experience should, looked at systemically (aka in the context of reality), be a return on investment. Looking at it any other way is simply incorrect.