> If someone "slanders" a business it can't reply with evidence? Must the company say it is a personal matter that we can't disclose, which reads they are guilt

> If someone "slanders" a business it can't reply with evidence? Must the company say it is a personal matter that we can't disclose, which reads they are guilty and don't want the truth to come out? I'd say the real problem is, honestly, they didn't reply with evidence. If they claimed someone engaged in fraud, and believed they had a case, they'd take them to court and set an example. If they have a software feedback tool with largely positive feedback, they'd show data showing it was an anomaly. Etc. They aren't showing evidence so much as providing anecdotes of their own and if that is the strongest defense they have by a top-level journalist wrangler... Well, honestly, it makes it pretty clear Amazon's position is: A) We can't prove this is bullshit. We know it but we hope you don't. B) If you fuck with us, we'll fuck you right back. That isn't likely to be an effective strategy but they chose it nevertheless.