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Wow, this is the first semblance of UX I've ever seen related to SalesForce. The actual product itself, while having a consistent design, is an absolute navigat
by debaserab2 11y ago
Wow, this is the first semblance of UX I've ever seen related to SalesForce. The actual product itself, while having a consistent design, is an absolute navigational and hierarchical nightmare for any use case I've had to use it for.
- douche 11y agoConsistent? Maybe as far as the presentation styling across the application, but the organization of where things are within the app is mind-boggling. Seriously, I've done some custom Salesforce integrations for some clients, and every single instance has had a different looking admin configuration UI. Things are in different places, the same option is named differently, it's a mess. And this was all on instances that were ostensibly the same release version.
- baxter001 11y agoThere are now four official administration interfaces you can in theory have with salesforce, one legacy blocky one that requires explicit configuration to stay on, two annoyingly similar layouts of the current production styling and now the "Lightning" version.
- cdcarter 11y agoIt's definitely a GIANT leap forward for SFDC. I don't know the history of their UX team, but I don't believe there really was an earnest one until the "SFDC Style Guide" that the Salesforce1 mobile app was built with came out. The browser interface up until this year has predated anything that the Salesforce UX team has created, so it's quite possibly finally signaling that @benioff is committing to even HAVING a UX team.