> The problem of abuse is the greatest challenge the web faces today. It is greater than censorship, regulation, or (ugh) monetization. It is a problem of stagg

> The problem of abuse is the greatest challenge the web faces today. It is greater than censorship, regulation, or (ugh) monetization. It is a problem of staggering magnitude and epic scale, and worse still, it is expensive: it is a problem that can’t be fixed with the cheap, simple fixes beloved by tech: patching up code, pushing out updates. Abuse = services being used in ways that are not intended, or approved of, or sanctioned by... someone. It is inherently hard to classify behaviour as either abusive or not, and for those who are sure, it's inherently impossible to reach consensus. Furthermore, "patching code", and "pushing out updates" should not be seen as being necessarily cheap and simple (that's kindof a lot of the hard part, on the contrary). The way users use a service stems from how it is designed (although perhaps not always predictably or even deterministically).