I was lucky enough to be around when my parents had to upgrade their computer, because it took a long time to customize everything in such a way they could find

I was lucky enough to be around when my parents had to upgrade their computer, because it took a long time to customize everything in such a way they could find what they need without drowning in a sea of useless icons. I don't even want to think what would happen if they called me out of the blue because that upgrade happened without their knowledge, and they can't find anything anymore.