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Amazon files suit against 1,000 Fiverr users over fake product reviews

8 points by ljk 11y ago

pavornyoh 11y ago
>Amazon is bringing this action to protect its customers from this misconduct, by stopping defendants and uprooting the ecosystem in which they participate,” Amazon wrote in the court filing. “Although Amazon has successfully requested removal of similar listings from Fiverr in the past, the removal of individual listings does not address the root cause of the issue or serve as a sufficient deterrent to the bad actors engaged in creating and purchasing fraudulent product reviews.” Good job Amazon. As an avid shopper on the site who relies on reviews to make a decision, this is excellent.
Oatseller 11y ago
Good news. The non-fiction kindle books are a mess with all of the fake reviews. Amazon is not suing Fiverr. The company noted in the court filing that these kinds of services are banned by Fiverr’s terms and conditions and Fiverr has tried to cut down on the practice. Fiverr must not be trying too hard, the first result for the search "reviews" is for "AMAZ'N REVIEWS - I will review your book including erotica" followed by a page full of "I will provide a verified kindle review for you" providers. [0] As in the previous lawsuit, Amazon alleges that these reviewers often arranged to have empty boxes shipped to them in order to make it look like they had purchased the products. They should also sue (ar at least ban/suspend) the marketplace sellers who shipped empty boxes so the fake reviews would have a "Verified Purchase" qualifier, that's something I look for to determine if a review seems legit. [0] https://www.fiverr.com/search/gigs?utf8=%E2%9C%93&search_in=category&source=guest-hp&locale=en&query=reviews&category=2&sub_category=181&page=1&layout=auto https://www.fiverr.com/search/gigs?utf8=%E2%9C%93&search_in=...
ljk 11y ago
Hopefully this will start a trend and other sites like Yelp will improve its comment quality too

8 points by ljk 11y ago

>Amazon is bringing this action to protect its customers from this misconduct, by stopping defendants and uprooting the ecosystem in which they participate,” Amazon wrote in the court filing. “Although Amazon has successfully requested removal of similar listings from Fiverr in the past, the removal of individual listings does not address the root cause of the issue or serve as a sufficient deterrent to the bad actors engaged in creating and purchasing fraudulent product reviews.” Good job Amazon. As an avid shopper on the site who relies on reviews to make a decision, this is excellent.

Oatseller 11y ago

Good news. The non-fiction kindle books are a mess with all of the fake reviews. Amazon is not suing Fiverr. The company noted in the court filing that these kinds of services are banned by Fiverr’s terms and conditions and Fiverr has tried to cut down on the practice. Fiverr must not be trying too hard, the first result for the search "reviews" is for "AMAZ'N REVIEWS - I will review your book including erotica" followed by a page full of "I will provide a verified kindle review for you" providers. [0] As in the previous lawsuit, Amazon alleges that these reviewers often arranged to have empty boxes shipped to them in order to make it look like they had purchased the products. They should also sue (ar at least ban/suspend) the marketplace sellers who shipped empty boxes so the fake reviews would have a "Verified Purchase" qualifier, that's something I look for to determine if a review seems legit. [0] https://www.fiverr.com/search/gigs?utf8=%E2%9C%93&search_in=category&source=guest-hp&locale=en&query=reviews&category=2&sub_category=181&page=1&layout=auto https://www.fiverr.com/search/gigs?utf8=%E2%9C%93&search_in=...

ljk 11y ago

Hopefully this will start a trend and other sites like Yelp will improve its comment quality too