This article makes some valid points but the devil is usually in the details. Based on the definition of a 'hero' in this article, it seems to be a non-managem

This article makes some valid points but the devil is usually in the details. Based on the definition of a 'hero' in this article, it seems to be a non-management level employee. I would argue the problem is not the 'hero' but the management and the environment surrounding said 'hero'.