I'm not referring to specific instances of good or bad intelligence, but how in general anything thrown up by the NSA/GCHQ now is as likely to be met with scorn

I'm not referring to specific instances of good or bad intelligence, but how in general anything thrown up by the NSA/GCHQ now is as likely to be met with scorn as praise. The average man or woman doesn't trust them to be the "good guys" any more. A lone wolf on YouTube is apparently more trustworthy now.