Actually in my experience (in the EU) they still outsource everything they can, and outsource 90%+ of everything they cannot outsource. And they put a shiny new

Actually in my experience (in the EU) they still outsource everything they can, and outsource 90%+ of everything they cannot outsource. And they put a shiny new remedy instance in between to "help". And then they wonder, when they have to push out new releases/features, why no one got the capacity and why only half of the features work - half the time (returning maybe confidential customer data of others customers, ohh). But then it's the "moral duty" (management words...) of the remaining "local" teams to work 20/24 7/7 for a month to try to salvage what can be salvaged.