I went to work for a company that makes a travel product used by people in almost every country in the world, after trying to use it in southeastern Europe. I t

I went to work for a company that makes a travel product used by people in almost every country in the world, after trying to use it in southeastern Europe. I told them their page weight was killing the experience, and wanted to join the front end team to fix it. After 6 months of banging my head against a wall, I realized the reason we weren't fixing page weight was because our product managers didn't care about the experience of users in poorer countries, because they didn't have any money to spend anyway. Even though we had lots of users in those countries, and even though we made a big show of how you could use this app to travel anywhere in the world. If there's a lesson there, its that as long as cold economic calculations drive product decisions, this stuff isn't going to get any better.