i liked poking about think-aloud protocols (https://en.wikipedia.org/wiki/Think_aloud_protocol https://en.wikipedia.org/wiki/Think_aloud_protocol) - jeff shrage

i liked poking about think-aloud protocols (https://en.wikipedia.org/wiki/Think_aloud_protocol https://en.wikipedia.org/wiki/Think_aloud_protocol) - jeff shrager always said to wait until they're swearing while they're doing whatever it is you're having them do and then you know you've started doing a think-aloud protocol properly.