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This. As an NYC resident, this and this. Even beyond the review/star system, from what I understand Uber sets expectations of cleanliness and friendliness and g
by Disruptive_Dave 11y ago
This. As an NYC resident, this and this. Even beyond the review/star system, from what I understand Uber sets expectations of cleanliness and friendliness and general professionalism. I don't think the taxi industry ever started with these base expectations. It's a good start.
- foobarian 11y agoYou know, I don't even care if they are rude. The UX is sooo much better that it's laughable: 1) No communication problems telling the driver where you are going. If you or they don't speak English, that's fine 2) No tipping. 3) No cash/form of payment shenanigans 4) ETA and location information in near real-time 5) No hailing--great if you are an introverted person/don't know how to whistle like a truck driver/etc. Honestly, if the taxi industry adopted that dispatch system I would have no problem using it. Uber should do enterprise licensing for "Uber For Cities" so they can finally run their taxicab operations properly.