People interpret things differently. It's better to err on the kinder side of language and minimize the possibility that someone will interpret your attempt to

People interpret things differently. It's better to err on the kinder side of language and minimize the possibility that someone will interpret your attempt to communicate efficiently as simple crass disregard for the lives affected by the significant decision announced. I think Dorsey's email is pretty crap-free. I think to the extent that he employs long forms or euphemisms, it's intentionally intended to communicate compassion. Management is hard, because people are going to read any interpretation that they want into your actions, and there's almost always the potential of reading in a negative interpretation. You truly can't please everyone. All you can do is try to do the best, most reasonable thing, and keep as many people on your side as possible while doing it. There's probably a lot more people that would see "we're cutting" as crass than there are people that see "we're reorganizing" as patronizing.