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Agreed. It looks like this was caused not because the application developer or DBA caused an error, but because the system didn't allow for ticket dependencies.
by jskulski 11y ago
Agreed. It looks like this was caused not because the application developer or DBA caused an error, but because the system didn't allow for ticket dependencies.
- wpietri 11y agoDefinitely. But it would have been very easy to yell at the developer ("you should have known not to do it that way") or the DBA ("why are you doing tickets out of order? you know we have to do deletes last!"). Especially after a dramatic event, those are very easy reactions to have, and they can sound very sensible.