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LogMeIn is used by those phone scammers who ring up and say "We have detected a Windows Virus on your machine and are here to help". They then convince the mark
by vacri 11y ago
LogMeIn is used by those phone scammers who ring up and say "We have detected a Windows Virus on your machine and are here to help". They then convince the mark to let them start a session, then surreptitiously download data from their machine using a back channel. (LogMeIn lets you share screens, but also access the filesystem in another panel and the other side can't see).
When you complain to LogMeIn and give them the details of the scammer, they couldn't give a rat's arse and just ignore you. Those kind of ethics do not belong with the owners of a password vault.
Source: Experience trying to report a bad actor.
- e40 11y agoI know the popular thing is to blame LogMeIn, but it would be very expensive to chase down the scammers. And, law enforcement is very likely to not give a shit, too. So, if the did what you said, likely it would be wasted effort.
- vacri 11y ago"Thank you for the information, we will investigate/confirm, cancel their account, put them on a watchlist" would have done. I'm not after prison time, I'm after LogMeIn not allowing their service to be used by identifiable criminals.