It's hard to force a lawyer to do anything. Thankfully the property manager had a personal relationship with him, and could just say, "Look, don't turn this i

It's hard to force a lawyer to do anything. Thankfully the property manager had a personal relationship with him, and could just say, "Look, don't turn this into a big deal - just caulk the bathtub and stop the leaking already." But for that single phone call, I would be at least $15-$20K poorer.