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The 311 phone service was actually pioneered by Baltimore, not NYC, starting back in 1996.
by jeffwass 11y ago
The 311 phone service was actually pioneered by Baltimore, not NYC, starting back in 1996.
- bonyt 11y agoWell, NYC has the first 311 app[1] that I'm aware of, so that's pretty cool. 1: https://itunes.apple.com/us/app/nyc-311/id324897619?mt=8 https://itunes.apple.com/us/app/nyc-311/id324897619?mt=8
- benberkowitz 11y agoThe app that Detroit was built on, SeeClickFix, came years before the NYC app and has the added benefit of displaying all other existing open issues. Detroit and SeeClickFix also support the Federal Open Data Standard, Open311 which is groundbreaking in itself.