Unfortunately, I've had some pretty bad experiences. I used to love Lyft more than Uber but then the lack of professionalism over my last three times using it

Unfortunately, I've had some pretty bad experiences. I used to love Lyft more than Uber but then the lack of professionalism over my last three times using it in SF have made me hesitant to ever recommend them again. First time around, the driver was completely incapable of finding me at SFO despite me following Lyft's text message instructions and communicating precisely which gate I was waiting at. Second time in downtown SF, the Lyft driver 'accepted' the ride only to basically never pick me up. Third time, same thing happened. And of course, there's that time when the driver almost ran someone over because they were focused on talking. Now, I don't see any difference between the two. I've definitely had less than stellar experiences with Uber but now I don't see any differences between the two.