> But then the goalposts shifted... The goalposts didn't shift. High priority complaints just tend to get more visibility than low priority complaints. Each it

> But then the goalposts shifted... The goalposts didn't shift. High priority complaints just tend to get more visibility than low priority complaints. Each iteration of the Surface Pro has fixed a high priority complaint, shaving it off the queue and revealing the rest of the queue. But the entire queue was always there from the beginning. In other words, the issues that are now primary were previously secondary or tertiary in prior iterations of the Surface Pro. They existed, but there was little reason to focus on them because of other, more glaring problems that had to be fixed first.