3 ms·

I generally like Fastmail and the for pay model, but their Employee Access to Data section of their Privacy Policy seems to be a bit too cavalier. I may just be

I generally like Fastmail and the for pay model, but their Employee Access to Data section of their Privacy Policy seems to be a bit too cavalier. I may just be naive though. PP:https://www.fastmail.com/about/privacy.html https://www.fastmail.com/about/privacy.html Also, I feel they overstate the jurisdiction piece. Being in Australia is important, but it certainly doesn't make you a paragon of privacy or Australia a privacy Eden. Company culture is great, but a five-eyes becoming more surveillance-heavy by the day doesn't make the technical aspects of maintaining private communication any easier. I'd be wary not to oversell.

robn_fastmail 11y ago
In what way do you consider the privacy policy cavalier? What would you prefer it said? I don't believe we made any claims that Australia is a "privacy Eden" or that we're "paragon of privacy". Indeed, we frequently say we're _not_ a privacy service, just an email service that cares about privacy among other things. More specifics on both these points would help us discuss them properly.
vacri 11y ago
I love that privacy policy - it feels real. None of this "Our employees can't access your data" where you know that they certainly can - since they can see it when they help troubleshoot things for you. It's a very direct, honest policy; it's definitely not the usual CYA bullshit that's kept in legalese to reduce clarity.