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The menu items were not grouped logically, eg in order to change something in one feature I had to browse through every single config page in order to find the
by click170 11y ago
The menu items were not grouped logically, eg in order to change something in one feature I had to browse through every single config page in order to find the related options. It was possible to do, and PFSense Support was phenomenal (by chance the co-founder answered the phone when we called Support), but the UI left much to be desired.
Compared to my experiences with the Sophos UTM, it's downright painful. With the UTM the UI elements of every part of a service are grouped together, and are duplicated in sections where it's intuitive to do so. Eg Certificate Management can be found in multiple places in the UTM but all things related to the web filter are in one place, all things related to routing are in one place, et al.
- tjoff 11y agoI wholeheartedly agree. I'm sure the GUI works great for anyone used to it but it really is not logical, I simply can not count the times or frustrations I've had, going through each menu reading each item just to find that darn feature I was after. Luckily they are redesigning the GUI for the next version, I'm hopeful that they will rearrange it as well (even though that will obviously be awkward for everyone already familiar with it) but I don't know, haven't paid attention to the development. Case in point: Reboot, shutdown and Backup/Restore ought to be under the "System" menu, right? Nope. It's under Diagnostics, which is a large alphabetically sorted list (not by functionality or anything else, so if you are unsure of which term was used, well, you're better off consulting google).
- click170 11y agoThank you for highlighting that they are redesigning the UI. I much prefer to support PFSense because they seem more supportive of their community, I will be looking forward to trying out their new UI when its out!