Here's a short list of advice for how to send customer development surveys. The CEOs of Recurly and Expensify both left great comments arguing for and against u

Here's a short list of advice for how to send customer development surveys. The CEOs of Recurly and Expensify both left great comments arguing for and against using surveys vs. direct customer development. [Disclaimer, I wrote this post, but I don't submit everything I write -- the comments really push this post into being useful].