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I normally am quite reserved about language use, but comparing google to OVH? Seriously? OVH is a dysfunctional company that somehow turns a profit. We almost

by markvdb 11y ago

I normally am quite reserved about language use, but comparing google to OVH? Seriously? OVH is a dysfunctional company that somehow turns a profit. We almost lost our company's domain name twice due to their incompetence.

limeyy 11y ago
Twice? Well....
- markvdb 11y ago
  Which is why we moved away from them of course...
  - wineisfine 11y ago
    Right, ovh is fine as long as you don't need their support
hbogert 11y ago
Why is OVH dysfunctional? My dedicated server is running splendid for 2y now.
- KirinDave 11y ago
  Their customer service is notoriously... "hit or miss."
  - vidarh 11y ago
    Sounds like Google. (Used OVH for several years, but my server with them has an uptime of 1034 days as of today, so customer service might very well be useless - I've never had a reason to talk to them)
    - KirinDave 11y ago
      I used OVH and had a terrible, terrible, demanded a refund experience. But I have something that approximates bad luck. See my earlier posts about Project Fi.
- markvdb 11y ago
  For non-critical things, they provide relatively good value for money. For critical things, I wouldn't touch them with a ten foot pole.
hyyypr 11y ago
Please, make your contribution worth something by explaining your issues with OVH. I've been a very happy customer for years now.
- markvdb 11y ago
  We paid OVH for the renewal of our company's domain name several weeks before its expiration. This domain hosted our google apps for business and more. We received an invoice and bank statements for that. OVH never renewed with the registry. We only got to know about this because of a standard email warning from the country's registry (not OVH as a registrar) itself about quarantaine and expiry! We spent over eight hours over several days talking to OVH. I have been able to verify that the problem was on the side of OVH only, and not on the registry's side at all. In the end, we made a direct payment to the registry to make sure the domain was not deleted.

by markvdb 11y ago

limeyy 11y ago

Twice? Well....

markvdb 11y ago
Which is why we moved away from them of course...
- wineisfine 11y ago
  Right, ovh is fine as long as you don't need their support

hbogert 11y ago

Why is OVH dysfunctional? My dedicated server is running splendid for 2y now.

KirinDave 11y ago
Their customer service is notoriously... "hit or miss."
- vidarh 11y ago
  Sounds like Google. (Used OVH for several years, but my server with them has an uptime of 1034 days as of today, so customer service might very well be useless - I've never had a reason to talk to them)
  - KirinDave 11y ago
    I used OVH and had a terrible, terrible, demanded a refund experience. But I have something that approximates bad luck. See my earlier posts about Project Fi.
markvdb 11y ago
For non-critical things, they provide relatively good value for money. For critical things, I wouldn't touch them with a ten foot pole.

hyyypr 11y ago

Please, make your contribution worth something by explaining your issues with OVH. I've been a very happy customer for years now.

markvdb 11y ago
We paid OVH for the renewal of our company's domain name several weeks before its expiration. This domain hosted our google apps for business and more. We received an invoice and bank statements for that. OVH never renewed with the registry. We only got to know about this because of a standard email warning from the country's registry (not OVH as a registrar) itself about quarantaine and expiry! We spent over eight hours over several days talking to OVH. I have been able to verify that the problem was on the side of OVH only, and not on the registry's side at all. In the end, we made a direct payment to the registry to make sure the domain was not deleted.