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Really like the conversational approach. Nicely done! It would be good to explain upfront how you actually do the cancelation, in this case sending a physical
by csears 11y ago
Really like the conversational approach. Nicely done!
It would be good to explain upfront how you actually do the cancelation, in this case sending a physical letter on my behalf. I had to fill out the form to get to that part.
- estsauver 11y agoFor sure. We've got a lot of feedback that we could be more clear on the mechanics of how it works. We're looking at adding something to the flow shortly. Thanks for taking a look!