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I'd be surprised if they didn't make postmortem changes to prevent such incidents in the future. Your posts in this thread imply that no mistake should ever ha
by vitalyd 11y ago
I'd be surprised if they didn't make postmortem changes to prevent such incidents in the future. Your posts in this thread imply that no mistake should ever happen, but let's be real - mistakes will always happen, the key is to do proper postmortem analysis and learn from them (and obviously prevent recurrences).
- smoothgrammer 11y agoSome mistakes, yes. But this was a case of such a basic and clear cut use case that should have been tested. My understanding is that companies such as this rely purely on manual testing. Thus it is easy for things to slip through the cracks. Usually they never get hit by penalties or get caught so the pressure to do better is not there.