> Allowing "non-payment of claims" to become profit is a huge moral hazard Totally, it's EPIC, EPIC, EPIC, moral hazard. The hazardiest of hazards. It's toxic;

> Allowing "non-payment of claims" to become profit is a huge moral hazard Totally, it's EPIC, EPIC, EPIC, moral hazard. The hazardiest of hazards. It's toxic; all of the mistrust and information asymmetry flows out it. If insurers weren't constantly nudging prices there'd be no need to switch car insurer so often (45% of the UK motor market churns per year) and the price comparison sites probably wouldn't need to have existed. If people could trust insurers to handle claims fairly then we wouldn't need to spend as much money managing complaints and government oversight.