No offense taken. I used the word belief because this is my own personal perspective. Up to this point, everything that Amazon has done, it benefited me (person

No offense taken. I used the word belief because this is my own personal perspective. Up to this point, everything that Amazon has done, it benefited me (personally), as a customer. This is one instance where I can't fathom a guess as to how it benefits me or any of their customers. Especially when they give an insulting reason, like customer confusion.