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They won because they allow managers to be in control and authoritarians. I've seen more than 2 managers who take over JIRA and lock down permissions and create
by omouse 11y ago
They won because they allow managers to be in control and authoritarians. I've seen more than 2 managers who take over JIRA and lock down permissions and create custom workflows and all of them insist on having swim lanes and 5+ columns. So to move one little ticket across the board took 4+ drags. If you have a heavy-weight process where people are actually signing off on things, then yes it makes sense. But otherwise it just irritates everyone.
They won because they appealed to the true buyer in the office; the CTO or VP of engineering, but they really appeal to the control-freak and micro-manager.
When I used Fogbugz in one office, it was the devs that pushed for its use and the project managers and other execs weren't able to screw it up; there was no obvious way of creating custom workflows or locking things down too much. Fogbugz let us get work done. JIRA in the hands of a micromanager makes me want to chew glass.
- djur 11y agoThis was my experience, with Redmine instead of Fogbugz.
- UK-AL 11y agoI think having the process explicty shown visually is better than just a "In progress" column. That way everyone knows where every other task is. In progress could mean anything from writing specs, ui design, dev or testing
- flarg 11y agoI had the same experience - pushing a client to use FogBugz because I knew it was not over-configurable so there wasn't much chance of the management screwing it up. I also found the estimation functionality quite wonderful. Worked well.
- vailripper 11y agoWe were on Fogbugz for many years, but eventually left to Jira because the Agile workflow is absolutely horrid. Micromanagers can screw anything up - you can invent some pretty insane workflows using the FogBugz workflow tool, if you want to :)
- keypusher 11y agoIf management is that messed up, it really doesn't matter what bug tracker you use. Jira is more flexible, and threfore your bad managers can bend it to their will more easily. The solution to the problem is to find new managers.