Who is Prashant Deva and should I care about their opinion? Did Fogbugz actually lose? Do they even have the same market (enterprise vs smaller)? Perhaps they

Who is Prashant Deva and should I care about their opinion? Did Fogbugz actually lose? Do they even have the same market (enterprise vs smaller)? Perhaps they just fine operating at a smaller volume. Isn't the product being "too basic" a sign of focus? Perhaps the author needs/wants more features, but that can't be generalized for all of Fogbugz's audience. I've heard just as many owners say "I don't want as many features as competitor X". That all being said, there are some good things in there - perhaps Fogbugz could look into a partner ecosystem. Making your own language is probably a bad long-run choice. However I get the feeling this is comparing apples to oranges.