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This seems like a great thing to prioritize. It's easy and it affects people who have already decided to pay. It seems ridiculous to lose a customer who wants
by RyanGWU82 17y ago
This seems like a great thing to prioritize. It's easy and it affects people who have already decided to pay. It seems ridiculous to lose a customer who wants to give you money. The return on investment is probably far greater than usability fixes earlier in the customer acquisition pipeline.
- martinnormark 17y agoI agree. Never ever lose customers who are trying to throw money at you. Not only will you lose that one sale where they get the errors, they'll probably never return.