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That might just mean that they delete all backups when the account gets deleted for privacy reasons.
by ma2rten 11y ago
That might just mean that they delete all backups when the account gets deleted for privacy reasons.
- yabatopia 11y agoThat's why I create backups of my Evernote databases regularly. You never know.
- tedunangst 11y agoDepending on the backup tech, that can be kind of difficult. I can't run arbitrary SQL against the database backups I've got stored in tarsnap. Nor against tape, etc. For that matter, isn't the (or one) reason for having a backup so that errant deletes don't obliterate everything?
- rokhayakebe 11y agoI was always under the impression that nothing really gets deleted online.
- PhantomGremlin 11y agoIn the short term you're absolutely correct. In the long term everything suffers from "data decay". It's just too hard to keep old files around forever. E.g. there were comments I made on Usenet many years ago. Google has previously attempted to preserve those, but they seem to be fading away into the ether. That's okay by me.
- bwohlergo 11y agothe files are mostly there... its just too troublesome for the companies to access the files for one user
- hueving 11y agoThat only applies to things you want deleted.
- timdierks 11y agoIt is, in fact, really hard to be ablet to delete data from an online service, while also not raising the chance of losing it accidentally. But if you treat it as an engineering goal from the start, it's possible. (Disclaimer: I work for Google, and we work very hard on this.)
- mcpherrinm 11y agoDeleting the encryption keys for that customer's data is an effective way, and arranging your key storage such that keys can be deleted from backups is more doable.
- asuffield 11y agoAt least in the EU there is a regulatory obligation to design your backup system such that data can (eventually) be deleted if the user so requests. Fortunately there is no strict time limit on completing this process so a design that looks like "and after X months it will have aged out of our backups" appears to be considered reasonable. You are still responsible for making sure your backups are safely destroyed.
- TeMPOraL 11y agoOn the other hand some data needs to be kept for many years due to legal reason. I don't think it would be possible or even legal to have all your data deleted upon your request.
- JoeAltmaier 11y agoIn those cases, just get it back from the NSA! They have a copy of everything.
- PhasmaFelis 11y agoMy account once decided to throw away several dozen notes for no good reason (I had deleted a bunch of conflicting changes over several months, and when I emptied the trash, it wiped all the corresponding current notes on the server and all three of my devices). Evernote support couldn't do anything about it. They also took like two weeks to respond to my problem ticket. I'd submitted it on New Year's Eve, so I anticipated having to wait a day or two, but that was pretty ridiculous.
- xerophyte12932 11y agoThanks for pointing that out. If a company shuts down their account I suppose it's actually a feature that copies of their notebooks be deleted from every employee's system. Though the glitch is when personal notebooks are deleted. I think a middle ground would be a two step deletion, no? Step1 : Delete from everyone's machine but keep a backup for X days to allow people to file complaints etc. Step2 : Delete Backup