3 ms·
I find it far more frustrating when one of the last mile delivery services says they have delivered the package, and then it shows up a day or two later. Amazo
by johnmaguire2013 11y ago
I find it far more frustrating when one of the last mile delivery services says they have delivered the package, and then it shows up a day or two later.
Amazon hasn't honored the two day guarantee for me in these instances.
- kornholi 11y agoFedEx marked one of my packages as delivered but it didn't show up until 6 days later (the replacement arrived on the same day...). I assume someone just forgot about it on the truck, since the other one was actually delivered on time.
- learc83 11y agoI've had far more problems with FedEx than with the contractors who deliver Prime Now. FedEx (unlike UPS) routinely delivers packages a day late, and they often leave packages in front of my garage door (where they can get rained on) with no notification.
- vhold 11y agoI've found that the way they honor this guarantee is that you simply return it for the reason "Did not arrive on time" and you get a refund. I've done it once because it didn't arrive on Friday, wouldn't come until Monday, and I wanted it for that weekend so I just went out and bought it and returned what Amazon delivered Monday. I felt kinda guilty but when it came Monday it looked like it was run over by a truck anyways, as in, had actual tire tracks on it.