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While I certainly can't prove your comments any other way, my point isn't to declare that I somehow know what Amazon is going to do with this, rather that there
by speby 11y ago
While I certainly can't prove your comments any other way, my point isn't to declare that I somehow know what Amazon is going to do with this, rather that there are a lot of interesting possibilities when you control the whole process, including the final delivery step of getting a product to the actual customer. There are things you just can't do when you are contracting that through a normal courier (UPS, FedEx, USPS, etc etc.).
- Kalium 11y agoThere is a lot of potential value in white-glove services, yes. It's also something most people aren't all that interested in paying a reasonable amount for. Think for a minute about the cost of sending someone trained out for a five-minute introductory session when a given gizmo is delivered. Think about the training required. Think about all the additional delivery complications this introduces. And so on. There's value here, but it's not easy to realize. Places like Best Buy offer it through Geek Squad, but only in conjunction with a B&M service.
- jack9 11y ago> It's also something most people aren't all that interested in paying a reasonable amount for. That's me! I have 0 interest in it. I just want the stuff on my doorstep when I get home and a way to address if it hasn't been delivered. Neither of these require a white-glove service I don't want to pay for.