3 ms·Would you still use the IVR if Amtrak or your pharmacy could accommodate your needs on their websites?by gkop 11y agoWould you still use the IVR if Amtrak or your pharmacy could accommodate your needs on their websites?wsh91 11y agoIf I'm on my phone, absolutely. I'd rather dial a number and go through a quick prompt than try to log in with my insanely log password to a mobile site.gkop 11y agoThat's not really fair. There's no reason for their site to demand more or different info than the IVR.