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That sounds like a nice system. In the US we don't have scanners you pick up at the entrance - it's more like you do the part the cashiers used to do. You pul
by Splines 11y ago
That sounds like a nice system. In the US we don't have scanners you pick up at the entrance - it's more like you do the part the cashiers used to do. You pull up to a scanner, scan everything in your cart, bag everything, then put it back in your cart and pay at the machine.
A scale underneath the bagging area keeps tabs on everything you can to make sure you're not cheating the system. (Still, I've heard stories of people checking out all produce as watermelons.)
- tokenizerrr 11y agoThat does sound less pleasant. Now that I'm thinking about that, I've encountered a system like that once. I think that was one of the first supermarkets trialing self-checkout. The system disappeared soon after and got replaced by what I've described. It is quite easy to cheat the current system, though the random sampling helps some. I think someone somewhere made a decision that it is worth it to improve customer satisfaction and deal with some losses, but I have no idea.
- jonknee 11y agoHow does that system handle produce? That's one of the big reasons why automated checkout works like it does in the US (using checkout stations and scales).
- tokenizerrr 11y agoMost (all?) supermarkets require you to weigh produce yourself, even when making use of regular checkout. There are several scales with a bunch of buttons in the produce section, you put your produce of preference on there and press the button to identify it. Then you get a sticker with a barcode/price based on the produce type and weight.
- knowaveragejoe 11y agoGiant and other grocery stores have handheld scanners, but it's not the greatest user interface. There is definitely room for disruption there.