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Drivers from Amazon (and only Amazon) consistently flag first-attempt deliveries as "Unable to deliver package", then successfully deliver the package the secon
by suvelx 11y ago
Drivers from Amazon (and only Amazon) consistently flag first-attempt deliveries as "Unable to deliver package", then successfully deliver the package the second time around without any issue. And although these deliveries could be from either Amazon-Randoms or Amazon-Yodel couriers, the issue is still a recurring one.
Trying to get any sort of resolution out of Amazon is impossible, as they insulate their logistics department from any customer service complaints. All you can do is point out that it happens nearly every delivery.
Plus it's just plain weird, that some guy in joggers turns up and hands you a package. There's no way to associate the courier as a courier, and as such my first thought is usually "Why does this man have my stuff? Did I just let a random guy into my complex?"
- gohrt 11y agoWhen Amazon opened in China, they had a big problem with these temp couriers showing up for work, stealing a package, and going MIA
- TazDingo 11y agoI've ordered a few times from Prime Now and so far it's been a pretty good experience. I like how it shows real time GPS tracking of the delivery driver as well as the name of the driver. I've put specific instructions on where to leave the package if I'm not there or to give me a call when they've arrived, and so far no problems there. It's pretty easy to associate the courier as a courier since a notification pops up saying the driver has arrived and you can see the person holding a big brown bag with an amazon label on it. Pretty straight forward imo. So far a much better experience than OnTrac leaving shit wherever they please.