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Usually you can find the reason for why a site is down by reading Hacker News comments, not the article. That's why downtime posts on Hacker News are useful.
by kelseydh 11y ago
Usually you can find the reason for why a site is down by reading Hacker News comments, not the article. That's why downtime posts on Hacker News are useful.
I come to Hacker News to read comments about the issue when major internet news breaks, because it's likely that somebody with a technical background intimately aware of what's going on will post here. With one good self post to discuss the issue, there's a hub for discussion and often interesting technical information about the issue that gets shared that the general media won't cover.
E.g. when Cloudflare recently had major downtime: https://news.ycombinator.com/item?id=9842302 https://news.ycombinator.com/item?id=9842302 People on Hacker News posted explanations of what was going on and how to get around the issue almost right away, beating Cloudflare's own customer support blog by 3-4 hours easily. I remember it well because I had hundreds of customers contacting me immediately during that downtime incident. The information I got on Hacker News was crucial for helping me respond effectively & quickly during that crisis.
- dang 11y agoThat's a good point.