2 ms·
Day of arrival refunds don't work for any industry that relies on reservations, appointments, or rigid scheduling. It doesn't need to be "impossible" to get a
by josefresco 11y ago
Day of arrival refunds don't work for any industry that relies on reservations, appointments, or rigid scheduling. It doesn't need to be "impossible" to get a refund, but being able to show up and say "no thanks" (for seemingly any reason) when the result is the business losing substantial revenue - is a bad situation for all.
- ghaff 11y agoWell, it often does with hotels up to 6pm or so if guaranteed with a credit card. My point is that there is a very wide variance in properties. While some walkaways will be for trivial or non-existent reasons in the minds of an average person, others will be for much more substantial reasons. Property ratings aside, it's really hard for the broker (Airbnb) to distinguish those except in the most extreme cases. As a result, you probably need a sensible default but that default is going to inherently favor either those renting or those renting out the property in the case of a dispute.
- josefresco 11y ago"hotels up to 6pm" maybe big city, high volume hotels which have no problem re-booking. For smaller accommodation businesses with a limited stock, 24-48 hours is standard.