I will never use Airbnb again, either. Booked a flat in London that looked clean in the pictures, but was disgusting when we got there. Also wound up paying wal

I will never use Airbnb again, either. Booked a flat in London that looked clean in the pictures, but was disgusting when we got there. Also wound up paying walk-in rates at a Holiday Inn (which were astronomical, but at least the room was immaculate and modern). Fortunately, I always book travel with my American Express card—and they sure know how to handle disputed charges.