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TL;DR: friends had a bad experience once with Airbnb, will not use again. This is not about Airbnb as a business strategy or work place or UX etc. Speaking of
by pi-err 11y ago
TL;DR: friends had a bad experience once with Airbnb, will not use again.
This is not about Airbnb as a business strategy or work place or UX etc.
Speaking of UX, I do find that Airbnb does a pretty good job at managing expectations and making sure people find their fit (I don't have any figure though).
- s73v3r 11y agoIt is entirely about AirBnB's UX. Going to the rental is the largest part of their UX. If that's a bad experience, why would anyone want to try it again.